Lockout Buzzer Systems for Church and School Quiz Programs, Game Shows and Corporate Training Quizzes

Since 1981

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Parts & Repairs

NOTICE:  In all cases, contact me before sending something in for repair.  Some things can be fixed over the phone or by sending you a part.  Anything sent here needs your return address and a note of what is wrong inside the package.  Note that our address is now in Chaska MN.

Handpads don't work:  If a handpad goes bad or intermittent, the wire is the usual cause, as the switches are just about always good.  A shorted wire will buzz in all the time, even without pushing the handpad.  A handpad with a broken wire will not buzz in, or be intermittent.
Possible repairs:
1.  Get an RCA cable from a store like Radio Shack, cut it to length and solder it in, replacing the old wire. 
2.  Send the handpad here and I'll repair it and mail it back.  $3.50 plus S&H.
3.  Buy new handpads.  $16 plus S&H.

Handpads are intermittent:  Could be a bad wire (see above), or a poor connection at the quizbox.  If the jacks at the back of the quizbox have lost their grip, the quizbox will have to be sent in and the jacks replaced.  

Pushbutton switches are missing their caps:  First determine which style of cap you had: 
1.  One that looks like a black pencil eraser.  When it is missing, you are left with a hole in the panel and can see part of a black switch under there.  These are available for $.25 each plus S&H.
2.  A shiny button with a curved-in top.  When it is missing, you are left with a white stem sticking up from a switch mounted to the panel with a now-visible nut.  These are available for $.60 each plus S&H.  Note:  if the white stem has broken off, the whole switch needs replaced.

Quizbox doesn't turn on:  The AC adapter has probably gone bad.  Check it for broken wires near where they leave the adapter.  Too much flexing will cause them to break there.
Possible repairs:
1.  Get a new adapter from me.  $12 plus S&H.  The total is usually $18.
2.  Get a similar adapter from a store like Radio Shack.
Most quizboxes require 12 volts AC or DC.  The connector size is 5.5 x 2.1.  Polarity doesn't matter.  Exceptions:  The Pocket Quizzer, the IQ boxes / NBB boxes and any USB-based quizbox.  If you have any doubts, contact me.

Seatpads work backwards:  The quizbox customization settings have been changed.  Change the seatpad polarity by following the customization instructions on the bottom of the quizbox or per the operating instructions.

Replacement parts:  (Prices are subject to change)
  AC adapter  $12 plus S&H  (See Quizbox doesn't turn on, above)
  Handpad  $16 plus S&H.  Specify wire length.  Typical lengths are 1' (Quizbox with timer), 6' (Cubes, Pocket Quizzer), 9' (Quizbar)
  Quad Cables  $10 plus S&H
  Pushbutton caps  $.25 or .60, see above.